The Small Print
Price Engines Terms and ConditionsThese terms and conditions can be found online at: http://www.priceengines.co.uk/terms-and-conditions/
1.1 A "Lead" shall comprise the provision by Price Engines Ltd. of the contact details of an individual visiting a Price Engines Website or similar point of access.
1.2 A Lead shall be distinguished from an "appointment", which is an actual visit or contact made between the Customer and an individual.
1.3 There is no minimum purchase. The Customer may turn their account off at any time and take no more leads from that point in time.
1.4 Leads replaced under the No Quibble Satisfaction Guarantee are goodwill replacements and do not alter the Lead description 1.1
2.1 All prices agreed by Price Engines are, unless otherwise stated, exclusive of VAT and any other applicable tax.
2.2 The Customer shall pay Price Engines Ltd. the sum shown on the attached price list for each Lead that Price Engines provides to it. Payment shall not be dependent on the Customer securing an appointment (an appointment being an actual visit made by the Customer to that individual.)
2.3 All Price Engines invoices shall be paid, when due, in full without any deduction whatsoever.
2.4 In the case of non-payment of invoices due, the entire Customer debt will become due for payment on demand.
2.5 Re-billing. You may choose to securely lodge a credit or debit card with your account and authorise Price Engines Ltd. to use this card to take such payments daily as are necessary to settle this account.
3.1 Either party may cancel this Agreement at any time.
4.1 These Terms and Conditions shall prevail over any other Terms and Conditions including (but without prejudice to the generality of the foregoing) the Customer's terms and conditions, and shall be deemed incorporated in any dealings by Price Engines with the Customer
4.2 No person other than a Price Engines director has the authority to modify or supplement these Terms and Conditions.
4.3 The validity, construction and performance of this Contract shall be governed by the Law of England and Wales. The courts of England and Wales shall have sole jurisdiction to hear all claims or disputes connected with the Contract.
4.4 In considering your application we will search your record at credit reference agencies.
4.5 Calls may be recorded or monitored for training and quality purposes.
4.6 Data shall be handled and processed in accordance with current Data Protection Legislation.
4.7 The Customer agrees to Price Engines Ltd. undertaking such credit reference checks as are necessary for the the provision of any agreed credit provision.
4.8 The Customer agrees to Price Engines Ltd. undertaking such credit reference checks as are necessary for the the provision of any agreed credit provision.
5.1 Affiliates are required to provide proof of their Data Protection Registration
5.2 No personal data can be accepted without the direct agreement of the data subject.
6. Lead Manager
6.1 Lead Manager is a monthly recurring service. It will be re-billed monthly on the thursday following the monthly anniversary of sign-up at the chosen tariff as shown on the Upgrade Page
6.2 Cancellation of the lead manager service, or change of tier level, can be arranged at any time by emailing firstname.lastname@example.org.
6.3 Price Engines Ltd. agrees to hold data uploaded by the Customer safely and confidentially. The Customer should keep a local backup of data. Price Engines Ltd. will not be responsible for its loss.
6.4 The Customer warrants that data uploaded will be maintained and worked in accordance with current data protection legislation. All recipients must be subscribed directly into a Customer's list, and be expecting to receive email from the Customer.
6.5 Fair Usage: Price Engines Ltd. considerers that good practice dictates that records should not be mailed more than 7 times a week in general. The Platinum tier is not capped to a maxumum lead volume or mailing capability however performance will degrade when mailing more than 30,000 contacts in any one day.
7. No-Quibble Returns
7.1 Where the Customer can provide proof of Reasonable Effort, Price Engines Ltd. will guarantee satisfaction with the Lead or provide a replacement without quibble.
7.2 Reasonable Effort is defined as calling the lead on day of receipt and making a minimum of 15 contact attempts spread evenly over a 120 hour period from receipt of the Lead, and a professional sales approach that includes a request to make an appointment without undue over-qualification or pressure.
7.3 Proof that Reasonable Effort has been made will be required by provision of call recordings.
7.4 No-Quibble Returns covers failure to contact or the Customer's refusal to make an appointment. Once an Appointment has been arranged, or after the 120 hour period, replacements will not be offered under this guarantee.
7.5 Duplicate information previously supplied by another provider must be reported within 12 hours and in all cases before any contact is made with the Homeowner.