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Frequently Asked Questions

What if I don’t get an appointment?

No problem, our returns policy covers you. If a customer will not agree to arrange an appointment with your company, simply report it back and he lead will be replaced

What if I can’t get hold of the customer?

Our returns policy covers you. If a customer does not answer after 3 days report the lead and it will be replaced. All we ask is that you make no more than 2 call attempts per day.

Can I see leads before I buy them?

Our system is automated which means that you receive leads as soon as they have been qualified. Each lead will match your criteria and you select how many leads you want to receive. We ony send hot leads so that you have the best chance of success

Are the leads qualified?

Absolutely. Our dedicated team will call each customer and check the details to ensure that you only receive leads for customers who are genuinely in the market for quotes.

What if I want to stop the leads?

We understand there will be times when you do not need/want leads, which is why you can switch your account on or off at any time. There is no contract, you use the service as and when you want to.

How many companies do you send leads to?

A lead will be passed on to a maximum of 4 companies on our register.

What about duplicates?

It is normal to use more than one soure so if you receive a lead that you already have the details for, you can report it and it will be replaced as part of our returns policy.

Will I get an account manager?

Your account can be managed via the portal but should you need help with anything, call our office and one of our team will be more than happy to assist you in any way they can.